The standard Terms and Conditions detailed in this document reflect the customs
and practices of Merry Woods Day Care Nursery.
These procedures will promote stability, availability of resources and the
development of the Nursery. Furthermore, these procedures help to protect
Parents from increases in fees / liabilities caused by the default of others.
Unless stated, any waiver or variation regarding any rule, term, condition or
otherwise will be effective only if the waiver is given in writing by the
Proprietor of the Nursery personally.
Would you kindly read this document as the following will form part of the
contract between you and the Nursery.
Once signed, all contracts will need to be returned to our office on the
premises. Any questions or issues with the contract are welcome and will be
dealt with swiftly and professionally.
1. ACCEPTANCE OF A PLACE AT THE NURSERY AND PAYMENT OF REGISTRATION FEE
1.1 An offer of a place for your Child at the Nursery is accepted by completing
and returning the Acceptance Form and paying the Registration Fee at the current
rate.
1.2 The Registration Fee must accompany the Registration Form in order for your
Child to be assessed for a place at the Nursery.
1.3 The Registration Fee is Non refundable apart from parents that applied
during the promotional period.
2. PAYMENT OF NURSERY FEES
2.1 Invoices for Nursery Fees are payable on the first day of each month in
advance, in the event of the first day falling at a weekend, the fees will be
payable on the Monday following the weekend.
2.2 Fees are calculated by the amount of sessions taken up per month by your
child(ren). The monthly fee includes any bank holidays during the month.
2.3 Parents / Legal Guardians are liable for the whole of the Nursery Fees due
and any other charges in respect of the Child.
2.4 All payments made under this agreement must be by cheque or cash. If payment
is made other than cash it is your responsibility to obtain a receipt from the
Nursery as proof of payment.
2.5 The Nursery reserves the right to refuse to allow your Child to attend the
Nursery and / or take such action as is deemed appropriate while any part of the
Nursery Fees and / or extra charges remain unpaid.
2.6 The payment Terms and Conditions are intended to safeguard the Nursery
against the consequences of the default of others. As such, and without
prejudice to the Nursery’s legal rights:
2.6.1 The Nursery reserves the right to make late payment charges composed of;
(i) simple interest calculated on a daily basis at 2% above the Bank of England
Base Rate;
(ii) or court rate of interest (whichever is the higher) on all monies.
(iii) and an additional administration charge of £25.00
2.6.2 You agree that the Nursery will be able to recover any costs incurred in
the recovery of late or unpaid Nursery Fees. Such costs will include, but not be
limited to, Legal fees, court fees.
2.6.3 Cheques delivered at any time after the first Monday of a new month will
be presented as soon as practical but will not be considered as payment until
cleared. Any sum tendered that is less than the sum due and owing may be
accepted by the Nursery as a payment on account only.
2.6.4 Nursery Fees and any other extra charges will not be reduced as a result
of absence due to illness or otherwise (for example, weeks being shortened due
to Public holidays or any absence taken on your behalf). Any holiday or absence
taken can not be refunded.
2.6.5 Missed days can not be issued another in replacement as every day has a
certain number of staff allocated for a specific number of children. However,
additional attendances if notified before are welcome; payment by cheque will be
needed upon arrival or on the day.
2.6.6 Parents / Legal Guardians are required to correctly complete the
appropriate Voucher scheme documentation in respect of their Child and to
provide the appropriate authorisation to the relevant body which ensures payment
by the first day of each month in advance of monies due to Merry Woods Bilingual
Day Care Nursery & Pre-school.
3. NOTICE OF THE WITHDRAWAL BY YOU OF YOUR CHILD FROM THE NURSERY
3.1 One month’s notice in writing must be given of your intention to decrease
the number of hours your child is attending the Nursery or to withdraw your
child from the nursery. If notice of less than one month is given, a month’s
Nursery Fees in lieu will be immediately due and payable as a debt (whether or
not the place can be or is filled) and interest and any other charges may be
charged if the debt is not paid in accordance with the Nursery’s payment terms.
3.2 The purpose of the above rule is to ensure that the Nursery has sufficient
notice with which to plan resource and fee levels.
4. THE NURSERY’S RIGHTS AND OBLIGATIONS
4.1 Provide the agreed childcare facilities for your child at the agreed times
(subject to any days when the nursery is closed). If we change the opening hours
we will give you as much notice as possible and, if necessary, work with you to
agree a change to your child’s hours at the nursery.
4.2 Try and accommodate any requests you make for any additional sessions and/or
extended hours of childcare at the nursery.
4.3 Provide you with regular updates as to your child’s progress on request.
4.4 Notify you as soon as possible of any days on which the Nursery is closed.
4.5 While your Child is in attendance, the Nursery will exercise reasonable
skill and care in respect of your Child’s welfare and education. This obligation
however will only apply during Nursery hours.
4.6 If in the reasonable opinion of the Nursery your Child requires urgent
medical treatment while under the Nursery’s care, the Nursery will if practical
attempt to obtain your prior consent. However should the Nursery for any reason
is unable to contact you then the Nursery will be authorised to make a decision
on your behalf should consent be required for urgent treatment as recommended by
a doctor (including but not limited to anaesthetic or operation).
4.7 The Nursery does not, unless negligent, accept responsibility personal
injury or loss of property in respect of your child. The Nursery undertakes to
maintain those insurances which are prescribed by law. All other insurances
deemed necessary or appropriate for your Child are your responsibility for
example (but not limited to) any necessary health insurance and insurance in
respect of your Child’s personal property whilst at the Nursery. We draw your
attention that the Nursery is not the Parent’s / Legal Guardian’s agent for
purpose related to insurance.
5. YOUR OBLIGATIONS
5.1 Complete and return to us our standard health and safety record before your
child can start at our Nursery and immediately inform us of any change to the
information provided in that health record.
5.2 Complete a medical consent form if you require our staff to administer any
medicines to your child (whether they are prescribed or over the counter
medicines.) If you have any cause for concern as to matter of safety, care,
discipline progress of your Child or otherwise you must inform the Nursery
without delay.
5.3 You undertake to notify the Nursery of (for example but not limited to) any
medical or educational situations where special arrangements may be needed to
your Child. For the avoidance of doubt this obligation extends to informing the
Nursery about any health/medical condition, disability / allergy that your Child
has or develops whether long or short term including any infection(s). For the
benefit of all other children attending the nursery, you must not allow your
child to attend the nursery if they are suffering from any contagious disease /
illness, which could easily be passed on to another child during normal daily
activities of the nursery.
5.4 The Proprietor of the Nursery needs to be aware of any matters that are
relevant to your Child’s security and safety. The Proprietor must, for example
be notified in writing of any Court orders or situations of risk in relation to
your Child for whom any special safety precautions may be needed. The Nursery
makes no representation that it can not provide any such safety precaution, nor
does it place itself under any obligations to do so. However, the Nursery will
take all steps that could reasonably be expected of it in the circumstances
known to the Nursery.
5.5 Immediately inform us of any changes to your contact details.
5.6 Keep us informed as to the identity of the persons who will be collecting
your child from the Nursery. If the person collecting your child is not usually
responsible for collecting them we will require proof of identity. If we are not
reasonably satisfied that an individual is allowed to collect your child, we
will not release your child into their care.
5.7 The Proprietor of the Nursery must be notified immediately in writing by
Parents / Legal Guardians if a Child will be residing other than with a person
who has parental responsibilities (such details should be supplied to the
Nursery).
5.8 In any circumstances when it is possible that you will be absent from your
Child’s home for a 24 hour period or longer, the Nursery requires, in writing
the name, address and 24 hour contact telephone for the adult to whom you have
delegated parental responsibility.
5.9 Inform us if your child is the subject of a court order and provide us with
a copy of such order on request.
5.10 Immediately inform us if you are unable to collect your child from the
Nursery by the official collection time.
6. SUSPENSION
6.1 We may suspend the provision of childcare to your child, and add on 1
month’s notice, at any time if:
6.1.1 You have failed to pay your fees, as outlined in Clause 2 above;
6.1.2 Your child’s behaviour at the nursery is deemed by us to be unacceptable
or endangers the safety and well being of the other children at the Nursery. The
suspension will continue whilst we try and address these problems with you.
6.1.3 If the period of suspension exceeds 1 month, either of us may terminate
this Agreement by written notice.
7. TERMINATION
7.1 We may immediately end this Agreement if:
7.1.1 You have failed to pay your fees;
7.1.2 You have breached any of your obligations under this Agreement and you
have not or cannot put right this breach within a reasonable period of time of
asking you to;
7.1.3 You behave unacceptably, as we will not tolerate any physical or verbal
abuse towards the staff or management;
7.1.4 Your child’s behaviour at the nursery is deemed by us to be unacceptable
or endangers the safety and well being of the other children at the Nursery.
7.1.5 We take the decision to close the Nursery; we will give you as much notice
as possible of such a decision.
7.2 You may immediately end this Agreement if:
7.2.1 We have breached any of our obligations under this Agreement and we have
not or cannot put right that breach within a reasonable period after you have
drawn it to our attention.
7.2.2 We suffer any event of insolvency.
8. CHANGE OF OWNERSHIP
8.1 The Nursery reserves the right to transfer the undertaking of the Nursery to
any other natural or legal person and to assign the benefit of this contract in
connection with any such transfer and / or to amalgamate with any other Nursery.
9. EMPLOYMENT OF STAFF
9.1 If, during this Agreement and for a period of 6 months after the termination
of this Agreement, you (directly or indirectly):
9.1.1 Employ or otherwise engage the services of a member of staff who has had
contact with your child under this Agreement in the last 6 months or:
9.1.2 Allow or permit the provision of any childcare services to your child(ren)
by any member of our staff who has had contact with your child under this
Agreement in the last 6 months. Then you shall pay to us a figure representing
20% of the relevant member of staff’s gross annual salary at the time they left
our employment and /or services. This figure represents the costs to us of
recruiting a suitable replacement member of staff.
10. GENERAL
10.1 We have an obligation to report any instances where we consider that a
child may have been neglected or abused to the relevant authorities. We may do
so with or without informing you.
10.2 If the Nursery has to close, we shall be under no obligation to provide
alternative childcare facilities to you. If the closure exceeds 3 days in
duration (excluding any days when the Nursery would otherwise be closed), we
will credit you with an amount that represents the number of days the nursery is
closed in excess of 3 days.
10.3 If you have any concerns regarding the services we provide, please discuss
this with the Nursery’s management.
10.4 We carry a wide range of toys and equipment at the Nursery. Unless we
specifically request otherwise you child should not bring any of their toys to
the nursery. If your child does insist on bringing their toy, we accept no
responsibility for any loss or damage to those toys.
10.5 From time to time we may have taken photographs taken of child. These
photographs may on occasions be used for promotional purposes. If you do not
wish your child to be included in these photographs, you should write t the
Nursery’s owner.
11. NOTICE
11.1 All notices to be given under the Agreement must be given in writing.
11.2 You undertake to notify the Nursery of any change of address of any person
who has signed the Registration Form or become responsible for your Child.
11.3 Communications (including notices) will be sent by the Nursery to the
address shown in its records.
11.4 The Nursery will be entitled (unless notified in writing otherwise) to
treat any communication from any person who signed the Registration Form as
having been given on behalf of both / all.
11.5 Notices that you are required to give under the Agreement must be addressed
to the Proprietor of the Nursery and sent to the Nursery’s address. If sent by
first class post, notice shall be deemed to have been given on the second day of
posting.
11.6 In relation to Data Protection, The Nursery considers that it is reasonable
for it to collect and store relevant information concerning your Child and you
are deemed to consent to this.
12. FORCE MAJEURE
12.1 In this agreement, “force majeure” shall mean any cause beyond a party’s
control (including for the avoidance of doubt strikes, other industrial
disputes, act of God, war, riot, civil commotion, compliance with any law or
government order, rule, regulation or direction (including that of a local
authority), accident, fire, flood, severe weather conditions, storm, pandemic or
epidemic of any disease, terrorist attack, chemical or biological
contamination).
12.2 In the event of force majeure arising which prevents or delays the
Nursery’s performance of any of its obligations under this agreement, the
Nursery shall forthwith give you notice by phoning, by email, or in writing
specifying the nature and extent of the circumstances giving rise to the force
majeure. Provided the Nursery has acted reasonably and prudently to prevent and
minimise the effect of the force majeure, the Nursery will have no liability in
respect of the performance of such of its obligations as are prevented by the
force majeure while it continues. The Nursery shall use its best endeavours
during the continuance of the force majeure to provide nursery and educational
services if possible.
12.3 If the Nursery is prevented from performing its obligations for a
continuous period greater than two months, the Nursery shall notify you of the
steps it shall take to ensure the performance of the agreement.
13. HEADINGS
13.1 Headings are for ease of understanding only and do not form part of the
Terms and Conditions.
13.2 Failure by the Nursery to exercise or enforce any right conferred by the
Agreement shall not be deemed to be a waiver of any such right nor operate so as
to bar the exercise or enforcement of such right or of any other right on any
occasion.
13.3 If any part, term or provision of the Agreement be held illegal or
unenforceable, the validity or enforceability of the remainder of the Agreement
shall not be affected.
Signed by parent/carer…………………………………………… Date………………………
Signed by Livier Radford in behalf of Merry Wood Bilingual Day Care Nursery &
Pre-school.
Signed……………………………………………………………………… Date…………………………